Are We a Good Fit?

We support all childhood immunizations and our Vaccine Policy follows the schedule recommended by  The American Academy of Pediatrics (AAP). 

We recommend the same for our patients that we have done for our own children--and that we would do again, knowing all that we know about vaccines and the diseases they are meant to protect against.

We understand that there are many opinions out there about immunizations, not all of which are in favor of them.  We understand that many parents are unsure about who or what information they should trust. 

While we support and recommend childhood vaccines, we respect the wishes of parents who choose not to follow our vaccine recommendations--and we do this without shaming or reprimanding.  

While we don't support delaying or spreading out vaccines, we support parents' rights to choose what they believe is best for their children. 

We work hard to not overuse antibiotics. We educate families on appropriate use of antibiotics, but follow evidence-based guidelines and don’t automatically treat ear pain or a green runny nose with antibiotics.

We do not routinely prescribe antibiotics over the phone as we do not believe that is good medicine. We will prescribe an antibiotic when we believe it is an appropriate treatment.

We work hard to provide comprehensive medical care and serve as your medical home. We want to be involved in either providing care in our office where appropriate, or referring you to the most appropriate specialist and helping to coordinate your care.

Whenever you do see a specialist, we ask that you request a report be sent directly to our office so we may stay informed and have the most up-to-date information in your medical record.

Our practice prides itself on efficiency through use of technology. We encourage you to consult our website and patient portal where there is a lot of useful information, automated reminders for appointments, and scheduling capabilities.

We make every effort to meet the needs of our patients, offering both routine well visits and same day sick visit appointments. To ensure we provide you with the most efficient care we highly recommend you call ahead to schedule an appointment.

Our office hours:

• Monday-Friday: 8:30 am-  5:00 pm
• Saturdays: 8:30 am - 12:00 pm

IN THE EVENT OF A LIFE THREATENING EMERGENCY, DON'T WAIT FOR US -- CALL 911.

We have a provider on call 24 hours a day, please call our office. We ask that you save routine questions (mild illness, appointments, prescription refills) for the morning.

You may wish to check the "Is Your Child Sick?" section of our website for helpful information and read more about After Hours care.

Make sure we participate with your insurance plan. 

We are happy to help you determine the limits and coverage of your particular health insurance policy. Please bring your insurance cards to us at each visit.

Our billing staff will do their best to assist you with insurance questions; however, If you have questions about your coverage, it may be best check with your specific insurance company. Our office does not want you to be surprised by a bill, but must always bill your health plan based on federal guidelines and the actual services provided.

Please read our Financial Policy for more information regarding insurance.

We would appreciate insurance copays to be paid at the time of service. If you are unable, we will ask that you speak with the billing department to set up a payment plan.

For acute care, call the office to speak with phone staff who will schedule an appointment for you. 

Well visits may be scheduled up to 12 months in advance. You will receive an automated reminder when your child is due for their next well visit. 

Our practice makes every effort to run on time with appointments, as we believe everyone’s time is equally valuable. As a courtesy, we will remind you of your upcoming appointments via text message/email.

We ask that you arrive 5 minutes before your scheduled appointment time.We understand sometimes things happen beyond your control that may cause you to be late. However, we reserve the right to ask you to reschedule if you arrive late for your appointment.

Missed Appointments: Broken appointments represent a cost to us, to you, and to other patients who could have been seen in the time set aside for you. We request 24 hours notice for cancellation of appointments. 

A fee may be charged for a second missed appointment. The third consecutive missed appointment will result in discharge from the practice.

For new patients, a fee may be charged if the FIRST appointment is missed.